Terms of service
Thank you for visiting the Essencraft website (the "Site"). By accessing or using the Site, you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy [link to Privacy Policy]. If you disagree with any part of the Terms, then you may not access or use the Site.
- Scope
These Terms govern your use of the Site and all products and services offered by Essencraft, including but not limited to dietary and other supplements (collectively, the "Products"). These Terms apply to users in the United States, United Kingdom, and Europe (collectively, the "Territory").
- Acceptance of Terms
By accessing or using the Site, you signify your acceptance of these Terms. Your continued use of the Site constitutes your ongoing agreement to these Terms.
- Products
3.1 Information
We strive to provide accurate and up-to-date information on the Site regarding our Products, including:
- Descriptions of the Products, their ingredients, and their uses
- Potential benefits and risks associated with using the Products
- Dosage recommendations and instructions for use
- Any known allergies or interactions with medications
However, we do not guarantee that such information is always complete, accurate, and up-to-date. You should not rely solely on the information presented on the Site and are encouraged to conduct your own research before purchasing any Products. This may include consulting with a qualified healthcare professional to determine if a Product is right for you.
3.2 Suitability
The Products are not intended to diagnose, treat, cure, or prevent any disease. We make no claims that our products are a substitute for professional medical advice, diagnosis, or treatment. You should always consult with a qualified healthcare professional before using any Products, especially if you are:
- Pregnant
- Nursing
- Have a pre-existing medical condition
- Taking any medications
- Orders and Payment
4.1 Placing Orders
You may place orders for Products through the Site by following our online ordering process. This process will typically involve:
- Selecting the Products you wish to purchase
- Adding the Products to your shopping cart
- Creating an account or checking out as a guest
- Providing your shipping and billing information
- Selecting a shipping method
- Reviewing your order and submitting it
When placing an order, you agree to provide accurate and complete information, including:
- Your name
- Your billing address
- Your shipping address
- Your email address
- Your phone number (optional)
- Your payment information
4.2 Payment
We accept various payment methods as indicated on the Site. These methods may include credit cards, debit cards, and certain online payment platforms. Payment must be made in full before your order is processed.
4.3 Order Confirmation and Tracking
Once you place an order, you will receive an order confirmation email with a summary of your order details. We will also send you a shipping confirmation email with tracking information once your order has shipped.
4.4 Sales Tax
We are required to collect sales tax on orders shipped to certain locations. The amount of sales tax charged will depend on your shipping address and the applicable tax rate in your area. The sales tax will be reflected in your order total at checkout.
- Returns and Refunds
5.1 Return Policy
Our supplement products are non-returnable due to potential safety risk as ingestible products, but if the item arrives damaged or defective, you may request a refund or replacement through Your Orders by providing an image of the item and its defects.
5.2 Refund Process
Once we receive your returned Product, we will inspect it and process your refund within 30 business days. Refunds will be issued to the original form of payment used for the purchase.
5.3 Exceptions
We reserve the right to refuse any return or exchange that does not comply with our return policy, or for any reason we deem fair and legitimate.
- Intellectual Property
The Site and all content and materials on the Site, including but not limited to text, graphics, logos, icons, images, videos, and software, are the property of Essencraft or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any content or materials on the Site for any commercial purpose without the express written consent of Essencraft.
- Disclaimer
The Products and the Site are provided "as is" and without warranties of any kind, express or implied. Essencraft disclaims all warranties, express or implied, including:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
Essencraft does not warrant that the Products will be:
- Effective
- Safe
- Suitable for your specific needs
- Free of side effects
Essencraft does not warrant that the Site will be:
- Uninterrupted
- Error-free
- Virus-free
- Secure
- Limitation of Liability
Essencraft shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Products or the Site. This includes, but is not limited to, damages for:
- Personal injury
- Property damage
- Lost profits
- Loss of data
- Pain and suffering
- Emotional distress
In no event shall Essencraft's total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount you paid for the Products that subject to the claim.
- Termination
We may terminate your access to the Site at any time, for any reason, without notice. This may include if you violate any of these Terms or if we believe your use of the Site is harmful to us or others.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America.
- Dispute Resolution
Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be held in Cheyenne, Wyoming. The decision of the arbitrator shall be final and binding on the parties.
- Entire Agreement
These Terms constitute the entire agreement between you and Essencraft with respect to your use of the Site and the Products.
- Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
- Waiver
No waiver by Essencraft of any breach of these Terms shall constitute a waiver of any other or subsequent breach.
- Amendments
We may amend these Terms at any time by posting the amended terms on the Site. Your continued use of the Site following the posting of amended Terms constitutes your acceptance of the amended Terms. We recommend that you review the Terms periodically for any changes.
- Contact Us
If you have any questions about these Terms, please contact us at support@essencraft.com